Privacy Policy

Effective Date: 05-22-2026

Flynn Pools and Patios (“Flynn Pools and Patios,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

A. Information You Provide

When you fill out forms or contact us, we may collect:

- Name

- Phone number

- Email address

- Address or project location

- Project details and preferences

- Appointment requests

- Any information you voluntarily submit

B. Automatically Collected Information

When you visit the website, we may automatically collect:

- IP address

- Browser/device type

- Pages viewed and time spent

- Referral sources

- Interaction data through cookies and tracking technologies

2. Tracking Technologies and Analytics

We use tracking technologies including:

- Google Analytics (website analytics and behavior tracking)

- Meta Pixel (Facebook Pixel) for advertising performance and audience measurement

- Other third-party analytics, advertising, or marketing tools that may help us improve services and advertising performance.

These tools may collect data about your browsing activity across websites over time.

3. How We Use Information

We use collected data to:

- Respond to inquiries and schedule consultations

- Provide estimates or requested information

- Communicate via phone, email, or SMS

- Improve website performance and user experience

- Measure advertising effectiveness

- Show relevant advertisements

- Maintain security and prevent misuse

- Meet legal obligations

SMS Communications & Consent

By providing your phone number and checking the applicable consent box on our website forms, you expressly agree to receive SMS text messages from Flynn Pools and Patios. These messages may include appointment confirmations, scheduling reminders, project updates, service notifications, and promotional or marketing offers.

SMS consent is obtained only through explicit opt-in via website forms or other written consent methods. Consent is not a condition of purchase.

Message frequency may vary based on your interactions with us. Message and data rates may apply. You can reply STOP at any time to opt out of SMS communications or HELP for assistance.

Mobile information will not be shared, sold, or conveyed to third parties or affiliates for marketing or promotional purposes.

4. Marketing Communications

If you provide contact information, we may send marketing communications about our services where permitted by law.

You can opt out at any time:

- Text messages: reply STOP

- Emails: click unsubscribe or contact us directly

Transactional messages related to appointments or active projects may still be sent.

5. How We Share Information

We may share information with:

- Service providers (CRM platforms, marketing tools, hosting providers, analytics services)

- Advertising partners (e.g., Google and Meta) for marketing attribution and audience insights

- Professional advisors or legal authorities when required by law

- Successors in the event of a merger or business transfer

We do not sell personal information for direct monetary compensation.

Carriers are not liable for delayed or undelivered messages.

You must be at least 18 years old to opt into SMS communications.

Mobile information will not be shared, sold, or conveyed to third parties or affiliates for marketing or promotional purposes.

6. Data Retention

We retain analytics and marketing data for up to 14 months to evaluate performance, understand customer behavior, and improve services. Contact and project-related information may be retained longer when necessary for business, legal, or operational purposes.

7. Cookies and Your Choices

Cookies help us improve site functionality and advertising effectiveness. You can adjust cookie settings in your browser. Disabling cookies may affect site functionality.

You can also manage ad preferences through:

- Google Ads Settings

- Meta (Facebook) Ad Preferences

8. Data Security

We use commercially reasonable safeguards to protect your information. However, no online system is completely secure, and we cannot guarantee absolute security.

9. Your Privacy Rights

Depending on applicable law, you may have rights to:

- Request access to your personal information

- Request correction or deletion

- Request information about how data is used

To exercise these rights, contact us using the information below.

10. Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes take effect when posted with a revised effective date.

12. Contact Us

Flynn Pools and Patios